{"product_id":"shipping-protection-1","title":"Safe Deliver Fee (Carrier Directly - Not DK Beauty)","description":"\u003cp\u003e\u003cstrong\u003eSafe Delivery — Fully Tracked \u0026amp; Insured | Fee Is NON-REFUNDABLE Once Applied\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eIn Canada, a recent court ruling confirmed that parcels delivered without a signature are not eligible for loss or theft coverage — the carrier's obligation ends at \"delivered.\" By adding Safe Delivery coverage to your order, your parcel is fully tracked and insured from the moment it leaves us to the moment it reaches you.\u003c\/p\u003e\u003cp\u003eSafe Delivery covers all secure delivery methods, including:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCourier delivery\u003c\/strong\u003e — signature required by the receiver at the door\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCanada Post delivery\u003c\/strong\u003e — secure mailbox or box delivery, which is considered a safe and tracked delivery\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eBoth delivery methods are considered safe, secure, and fully covered under this fee.\u003c\/p\u003e\u003cp\u003eThe fee is calculated based on your order value and reflects the actual cost charged by our carriers to add tracked and insured delivery confirmation to your shipment. DK Beauty does not profit from this fee.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003ePlease note: DK Beauty is the shipper — not the carrier.\u003c\/strong\u003e Once your order leaves our facility, delivery and any resulting insurance claims are entirely the responsibility of the carrier. By purchasing Safe Delivery coverage, you are authorizing the carrier to handle any investigation or claim on your behalf. This process is completely outside of DK Beauty's control — we are unable to intervene in, expedite, or override a carrier investigation, and we cannot issue refunds or reshipping based on the outcome of a claim that has not been completed.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eImportant: Parcels Showing as Delivered\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eIf your tracking status shows \u003cstrong\u003edelivered\u003c\/strong\u003e but you have not received your parcel, this is \u003cstrong\u003enot considered a lost parcel\u003c\/strong\u003e at this stage. A delivered status means the carrier has fulfilled their delivery obligation. In this situation, we recommend contacting your local Canada Post outlet directly, as parcels are sometimes placed in the wrong box and retrieved within a few days.\u003c\/p\u003e\u003cp\u003eIf Canada Post advises you to wait before filing a lost parcel report, please follow their process. DK Beauty does not reimburse or reship based on a delivered tracking status alone. A carrier investigation must be completed first, and the parcel must be \u003cstrong\u003eofficially deemed lost, stolen, or damaged\u003c\/strong\u003e by the carrier before DK Beauty will arrange a reship.\u003c\/p\u003e\u003cp\u003eTo initiate a claim, please contact DK Beauty with your order number and Canada Post investigation reference number once their process is complete. We do not reimburse or reship in advance of a completed and confirmed carrier investigation.\u003c\/p\u003e","brand":"DK Beauty","offers":[{"title":"0T100","offer_id":49634380808431,"sku":null,"price":1.95,"currency_code":"CAD","in_stock":true},{"title":"100T200","offer_id":49634440446191,"sku":null,"price":2.95,"currency_code":"CAD","in_stock":true},{"title":"200T400","offer_id":49634440478959,"sku":null,"price":3.5,"currency_code":"CAD","in_stock":true},{"title":"400T700","offer_id":49634440511727,"sku":null,"price":3.95,"currency_code":"CAD","in_stock":true},{"title":"700T1000","offer_id":49634440544495,"sku":null,"price":4.95,"currency_code":"CAD","in_stock":true},{"title":"1000TN","offer_id":49634440577263,"sku":null,"price":6.95,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0692\/3852\/2095\/files\/parcel-protection-icon.png?v=1783991060","url":"https:\/\/dkbeauty.ca\/products\/shipping-protection-1","provider":"DK BEAUTY","version":"1.0","type":"link"}